Privacy Policy
Last updated: 12 August 2026
This Privacy Policy explains how Sama Club (“Sama”, “we”, “us” or “our”) collects, uses, shares and protects your personal data when you use our website, create a profile, apply for membership, register for an experience or otherwise interact with us.
By providing your personal data to us, you acknowledge that it will be handled as described in this Privacy Policy. Where consent is required, we will ask for it through an appropriate affirmative action.
1. Information we collect
Depending on how you interact with Sama, we may collect:
Information you provide
- Name
- Phone number
- Email address
- Date of birth or age
- Gender
- Profile photograph
- Instagram, LinkedIn or other social-media profile details
- Profession, company or educational background
- Interests, preferences, preferred locations and event preferences
- Profile biography and answers submitted through membership or event forms
- Accessibility, dietary or other event-related requirements you choose to share
- Event registrations, attendance history, cancellations and feedback
- Communications you send to us through WhatsApp, email, forms or customer support
- Payment status, transaction reference, payment screenshot or other information used to verify your booking
We generally do not collect or store full bank account, card or UPI credentials. Payments may be processed through third-party payment services subject to their own privacy practices.
Please avoid submitting sensitive or unnecessary personal information in open-text profile fields.
Information from other sources
If you provide a public Instagram, LinkedIn or similar profile, we may review publicly available information from that profile as part of membership or event curation.
We may also receive information from:
- Someone registering or referring you with your permission
- Event hosts, venues or service providers
- Payment, messaging, authentication or technology providers
- Publicly available sources, where permitted by law
Technical and usage information
When you use our website or app, we and our service providers may automatically collect limited technical information, such as:
- IP address
- Browser and device type
- Operating system
- Pages visited and actions taken
- Referral source
- Login and session information
- Approximate location derived from IP address
- Error logs, timestamps and security information
We may collect this information through cookies, pixels, analytics tools and similar technologies.
2. How we use your information
We may use your personal data to:
- Review and manage membership applications
- Create and maintain your Sama profile and account
- Curate groups and determine eligibility for particular experiences
- Process registrations, verify payments and manage attendance
- Share event confirmations, reminders, venue details and operational updates
- Communicate with you through WhatsApp, email, phone or other channels
- Show limited attendee information to other confirmed members
- Manage event safety, conduct, complaints and community standards
- Personalise event recommendations and improve our curation
- Understand how our website, services and experiences are used
- Conduct research, analytics and service improvement
- Prevent fraud, misuse, unauthorised access and security incidents
- Maintain business, accounting and transaction records
- Establish, exercise or defend legal claims
- Comply with applicable law and lawful requests from authorities
Membership and group-curation decisions may involve human judgement based on the information available to us. Sama does not guarantee acceptance into the community or availability for every experience.
We will not use your personal data for a new purpose that is unrelated to the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
3. Member and attendee visibility
To help confirmed attendees know who they may be meeting, we may display limited profile information to other confirmed members.
Depending on the experience and product features, this may include your:
- First name
- Age or age range
- Gender
- Profile photograph
- Profession
- Interests
- Profile biography
- Instagram handle or other social profile you chose to provide
Your phone number, email address, payment information and private communications will not be included in attendee profiles or lists shown to other members.
Other attendees may independently share information they learn during an event. Although we set community expectations, we cannot control how individuals use information that you choose to share directly with them.
4. Event photography and recordings
Some Sama experiences may be photographed or recorded for event documentation, community updates, social media, website content and promotional material.
Where reasonably practicable, we will inform attendees when photography or recording is planned. If you do not want to be deliberately photographed or featured, you may inform us before the event or speak to the host at the event. We will make reasonable efforts to respect such requests, although we may not always be able to exclude you from incidental background or crowd footage.
Where applicable law requires separate consent for a particular use, we will request that consent. You may also contact us regarding specific content featuring you, and we will review the request in light of applicable law, our legitimate operational needs and any material that has already been shared or published by third parties.
5. Event and promotional communications
We may contact you about your:
- Account or membership application
- Registration and payment status
- Event confirmations, reminders or changes
- Safety, support or service-related matters
These operational communications may be necessary to provide the service you requested.
With your consent where required, we may also send information about upcoming experiences, community updates and offers through WhatsApp, email or similar channels.
You can opt out of promotional messages at any time by using the unsubscribe option provided, replying with an opt-out request where supported or contacting us at hello@joinsamaclub.com. Opting out of promotional messages will not prevent us from sending essential account, booking, payment or event-related communications.
6. Cookies and analytics
We may use cookies and similar technologies to:
- Keep you signed in
- Maintain website functionality and security
- Remember preferences
- Understand traffic and website usage
- Diagnose errors and improve performance
- Measure the effectiveness of communications or campaigns
Some cookies are necessary for the website to function. Others may be used for analytics or similar purposes, subject to applicable consent requirements.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. How we share your information
We do not sell your personal data.
We may share personal data only as reasonably necessary with:
Service providers
Companies that help us provide and operate Sama, including providers of:
- Website hosting and cloud storage
- Databases and authentication
- Messaging, email and customer communication
- Analytics and error monitoring
- Payment verification or processing
- Event registration and operational tools
- Security, professional or technical services
These providers process information on our behalf or under their own applicable terms and are expected to use it only for authorised purposes.
Event hosts, venues and partners
We may provide limited information to hosts, venues, facilitators or event partners when necessary to:
- Verify entry
- Manage attendance
- Accommodate dietary, accessibility or safety requirements
- Deliver the experience
- Respond to an incident
We do not ordinarily provide them with your complete Sama profile.
Other confirmed members
We may share the limited attendee information described in Section 3 with members confirmed for the same or a related experience.
Legal and safety reasons
We may disclose information if we reasonably believe it is necessary to:
- Comply with applicable law, regulation, court order or lawful government request
- Protect the safety, rights or property of Sama, our members, hosts, venues or others
- Investigate fraud, misconduct, security incidents or violations of our terms
- Establish, exercise or defend legal claims
Business changes
If Sama is involved in a merger, acquisition, financing, restructuring or transfer of all or part of its business, relevant information may be shared with professional advisers and potential or actual participants, subject to appropriate confidentiality and legal requirements.
8. Processing and storage outside India
Some of our service providers may process or store information on servers located outside India.
Where personal data is transferred or processed outside India, we will take reasonable steps to use providers and arrangements consistent with applicable Indian law. Transfers may be subject to restrictions or requirements introduced by the Government of India from time to time.
9. Data retention
We retain personal data only for as long as it is reasonably needed for the purposes described in this policy, including to:
- Maintain an active account or membership
- Provide and improve our services
- Manage bookings, attendance and community safety
- Maintain payment and accounting records
- Resolve complaints or disputes
- Prevent fraud or repeated misconduct
- Meet legal, tax, regulatory or contractual obligations
- Establish, exercise or defend legal claims
Retention periods may differ depending on the type of information and why it was collected.
When information is no longer reasonably required, we may delete it, anonymise it or securely isolate it until deletion is practicable. Certain records may be retained after an account-deletion request where retention is required or permitted by law or reasonably necessary for fraud prevention, safety, dispute resolution or legal claims.
Information contained in routine backups may remain for a limited period until those backups are overwritten or securely deleted.
10. Data security
We use reasonable administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, transmission method or storage system is completely secure. We therefore cannot guarantee absolute security.
You are responsible for keeping your login credentials and devices secure and for notifying us if you suspect unauthorised access to your account.
If a personal-data breach occurs, we will take appropriate steps to investigate, limit its impact and notify affected individuals or authorities where required by applicable law.
11. Your choices and rights
Subject to applicable law, you may ask us to:
- Confirm whether we process your personal data
- Provide a summary of the personal data we process about you
- Correct inaccurate or misleading information
- Complete or update incomplete information
- Delete personal data that is no longer required
- Withdraw consent for consent-based processing
- Identify the categories of service providers or other parties with whom your information has been shared, where legally required
- Address a complaint concerning our handling of your personal data
- Record a nomination to exercise applicable rights in the event of death or incapacity, where this right applies
Withdrawal of consent will not affect processing that occurred before the withdrawal. It may also prevent us from continuing to provide features or services that require the relevant information.
To exercise a privacy right, contact us at hello@joinsamaclub.com. We may need to verify your identity before acting on a request. We will respond within the period required by applicable law.
Requests may be declined or limited where an exception applies, the request cannot be verified, information must be retained by law, or retention is reasonably necessary for an ongoing transaction, safety matter, dispute or legal claim.
If you have a grievance, please contact us first so we have an opportunity to address it. If you are not satisfied after using our grievance process, you may have the right to approach the Data Protection Board of India or another competent authority in accordance with applicable law.
12. Children
Sama is intended only for people aged 18 or older.
We do not knowingly permit children under 18 to create accounts, apply for membership or attend Sama experiences. If we learn that we have collected personal data from someone under 18 contrary to this requirement, we will take reasonable steps to delete it, unless retention is required by law.
13. Third-party services and links
Our website or communications may contain links to third-party websites, social platforms, venues, payment services or other services.
Their privacy practices are governed by their own policies. Sama is not responsible for the privacy or security practices of third parties acting independently of us, and we encourage you to review their policies before providing information.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date. Where required by law or where a change materially affects how we use personal data, we may provide additional notice or seek fresh consent.
15. Contact and grievance support
For privacy questions, requests or grievances, contact:
Sama Club
Email: hello@joinsamaclub.com
Please include enough information for us to understand and verify your request, but do not send passwords, complete financial credentials or unnecessary sensitive information by email.
